Services

Every service, clearly scoped.

These are the 49 services Aqualido offers across New Cairo City. Each one says what we do, what you need to have, and its limits. Weekly marks the 10 that make up Weekly Pool Care.

We clean and test. We don’t add chemicals or treat the water, and we don’t do electrical or mechanical repairs.

Pool cleaning 15

Leaf and debris skimmingWeekly
What we do
We net leaves, insects and other floating debris off the surface.
You’ll need
Access to the pool.
Limits
Floating debris only.
Ask about this on WhatsApp
Manual floor vacuumingWeekly
What we do
We vacuum the pool floor by hand, through your skimmer or suction port.
You’ll need
A working pump and filter, and a vacuum port (or an adapter if yours needs one).
Limits
Runs on your pool’s own pump; we don’t bring a separate vacuum pump.
Ask about this on WhatsApp
Pool robot operation and rinsing
What we do
We run your pool-cleaning robot and rinse its filter.
You’ll need
Your own robot, its controller and a tap for rinsing.
Limits
No motor or electrical repairs.
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Wall brushingWeekly
What we do
We brush the pool walls with a brush that suits the surface.
You’ll need
Safe access to the pool.
Limits
Brushing only; no chemical algae treatment.
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Floor brushingWeekly
What we do
We brush the pool floor to loosen dirt before vacuuming.
You’ll need
Safe access to the pool.
Limits
Vacuuming is a separate service.
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Steps and bench brushingWeekly
What we do
We scrub the steps, benches and ledges by hand.
You’ll need
Safe access to the steps.
Limits
Surfaces we can reach safely.
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Waterline tile cleaningWeekly
What we do
We wipe light grime off the waterline tiles with non-scratch pads.
You’ll need
Tiles that suit non-abrasive pads.
Limits
Light grime only; we don’t remove calcium scale.
Ask about this on WhatsApp
Algae scrubbing
What we do
We brush algae off the walls and floor and vacuum it out.
You’ll need
A working filter and suction system.
Limits
No chemical treatment or disinfection of the water.
Ask about this on WhatsApp
Skimmer basket cleaningWeekly
What we do
We empty and clean the skimmer baskets and their housings.
You’ll need
Skimmers we can reach.
Limits
If a basket is broken, a new one is charged separately.
Ask about this on WhatsApp
Overflow gutter cleaning
What we do
We clear debris from surface-level overflow gutters.
You’ll need
Gutters we can reach from the pool deck.
Limits
No entering enclosed channels, removing covers or wet vacuuming.
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Corner and crevice cleaning
What we do
We clean the corners and crevices we can see and reach.
You’ll need
A working filter, if vacuuming is needed.
Limits
Visible, reachable spots only.
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Ladder and handrail cleaning
What we do
We gently clean the pool ladder and handrails.
You’ll need
An installed ladder or handrail.
Limits
Cosmetic cleaning only; no rust removal or repairs.
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Coping stone cleaning
What we do
We clean the stone edge around the pool with water and a soft brush.
You’ll need
A stone finish that suits gentle cleaning.
Limits
No acid or descaling.
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Pool cover cleaning
What we do
We wash your removable pool cover by hand.
You’ll need
Your own cover, room to lay it out and, ideally, a hose.
Limits
Light wash only; no cover motors or repairs.
Ask about this on WhatsApp
Oil and scum removal
What we do
We lift visible oil and scum off the water surface.
Limits
Visible surface film only; dissolved oils need a different treatment.
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Water testing 2

Free chlorine testWeekly
What we do
We test free chlorine with a DPD kit and send you the reading.
You’ll need
A clean spot to take a water sample.
Limits
Free chlorine only.
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pH testWeekly
What we do
We test the water’s pH and send you the reading.
You’ll need
A clean spot to take a water sample.
Limits
pH only; not a full water-safety analysis.
Ask about this on WhatsApp

Filter care 4

Sand filter backwashWeekly
What we do
We backwash your sand filter, following its manual.
You’ll need
A sand filter with a backwash valve and a drain line.
Limits
Not for cartridge filters.
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Sand filter rinse
What we do
After backwashing, we run the rinse cycle to settle the sand, following the filter maker’s instructions.
You’ll need
A sand filter with a rinse setting and a working drain.
Limits
Usually done together with a backwash.
Ask about this on WhatsApp
Filter pressure check
What we do
We read your filter’s pressure gauge and log it, so a clogged filter shows early.
You’ll need
A working pressure gauge on the filter.
Limits
We read the gauge; we don’t test or replace it.
Ask about this on WhatsApp
Filter run-time adjustment
What we do
We adjust the pump timer so the filter runs at the right times.
You’ll need
Access to the timer or controller, and its manual.
Limits
A first setting, refined as readings build up over time.
Ask about this on WhatsApp

Pump and circulation 5

Pump strainer basket cleaning
What we do
With the pump switched off, we empty and clean its strainer basket.
You’ll need
A strainer lid that opens by hand.
Limits
We don’t force a stuck lid or service seals.
Ask about this on WhatsApp
Pump noise check
What we do
We listen for unusual pump noise and record it for you.
You’ll need
Safe access to the running pump.
Limits
Observation only, not an electrical or mechanical diagnosis.
Ask about this on WhatsApp
Skimmer basket replacement
What we do
We fit a new skimmer basket.
You’ll need
The right basket for your skimmer.
Limits
The basket itself is priced separately.
Ask about this on WhatsApp
Return jet adjustment
What we do
We angle the return jets to improve circulation.
You’ll need
Jets that adjust by hand.
Limits
No dismantling or forcing fittings.
Ask about this on WhatsApp
Pump room tidy-up
What we do
We clean the outside of the equipment and the pump room floor.
You’ll need
Dry, safe access.
Limits
We don’t touch electrical panels or running equipment.
Ask about this on WhatsApp

Water loss checks 2

Water loss assessment
What we do
We track your water level over several visits to see whether you’re losing more than evaporation.
You’ll need
Your help with repeat water-level readings.
Limits
A first screening; we don’t locate underground leaks.
Ask about this on WhatsApp
Bucket evaporation test
What we do
We compare the water level in a bucket with the pool over several days, to tell evaporation from a leak.
You’ll need
A stable spot for the bucket.
Limits
An indication, not a definitive leak diagnosis.
Ask about this on WhatsApp

Storms, events and refills 7

Dust storm cleanup
What we do
After a dust storm, we net, brush and vacuum the pool and backwash the filter.
You’ll need
A working filter and suction system.
Limits
Dust and visible debris only; no chemical adjustment.
Ask about this on WhatsApp
Rain and storm debris cleanup
What we do
After heavy rain or a storm, we clear the visible debris.
You’ll need
Safe access and working filtration.
Limits
Flooding or electrical problems need a specialist.
Ask about this on WhatsApp
Refill coordination
What we do
We coordinate refilling your pool with your water provider.
You’ll need
A water supply, a fill hose and an inlet.
Limits
Coordination only; the water and filling equipment come from others.
Ask about this on WhatsApp
Pool cover on and off
What we do
We put on or take off your manual pool cover.
You’ll need
Your manual cover with its reel, straps or anchors.
Limits
Light manual covers only; no powered or heavy safety covers.
Ask about this on WhatsApp
Pre-event check
What we do
Before a party or event, we test chlorine and pH and check the pool’s visible condition.
You’ll need
Access to the pool and its equipment.
Limits
A basic check, not a certified safety audit.
Ask about this on WhatsApp
Post-event cleanup
What we do
After an event, we net, brush, vacuum and wipe the waterline, then test chlorine and pH.
You’ll need
A working filter and suction system.
Limits
Physical cleanup and two tests; no disinfection.
Ask about this on WhatsApp
Water delivery coordination
What we do
We book and schedule a water delivery company to fill your pool.
You’ll need
A delivery company and a fill connection at your pool.
Limits
Scheduling only; the supplier invoices the delivery and is responsible for the water.
Ask about this on WhatsApp

Infinity pools and fountains 2

Fountain basin cleaning
What we do
We clean the surface of shallow decorative fountain basins.
You’ll need
A shallow basin, with the fountain pump safely switched off.
Limits
No draining, deep entry or pump servicing.
Ask about this on WhatsApp
Infinity overflow channel cleaning
What we do
We clear the overflow channel of infinity pools.
You’ll need
Safe access along the edge.
Limits
No balance-tank servicing or entering concealed channels.
Ask about this on WhatsApp

Compounds, hotels and gyms 6

Pool logbook recording
What we do
We record each visit’s observations and readings in your pool’s logbook.
You’ll need
Your logbook, on paper or digital.
Limits
Not a certified operator’s log.
Ask about this on WhatsApp
Chemical stock check
What we do
We count your labelled pool chemicals and note their expiry dates.
You’ll need
Permission to look at your containers.
Limits
We don’t open, move or mix chemicals.
Ask about this on WhatsApp
Preventive maintenance inspection
What we do
We check your equipment’s gauges, controllers and condition from the outside, and log what we find.
You’ll need
Access to the equipment and its maintenance history.
Limits
Visual check only; no dismantling.
Ask about this on WhatsApp
Safety equipment check
What we do
We check that rescue equipment and signs are in place and in good condition.
You’ll need
Your rescue equipment and signs.
Limits
Not certified safety or code compliance testing.
Ask about this on WhatsApp
Deck drain cleaning
What we do
We clear reachable debris from open deck drains.
You’ll need
Open drain channels.
Limits
No grate removal or blocked-pipe clearing.
Ask about this on WhatsApp
Water testing records
What we do
We test chlorine and pH and record them in your reporting format.
You’ll need
Your existing logbook or report format.
Limits
Chlorine and pH only; not full regulatory water testing.
Ask about this on WhatsApp

Inspections and advice 6

On-site pool inspection
What we do
We inspect the pool and its visible equipment, and test chlorine and pH.
You’ll need
Access to the pool and equipment.
Limits
Basic observations, not a full technical diagnosis.
Ask about this on WhatsApp
Written condition report
What we do
We write up the pool’s visible condition, with photos and readings.
You’ll need
Access to the equipment and a test point.
Limits
Not a structural, plumbing or electrical certificate.
Ask about this on WhatsApp
Equipment inventory
What we do
We photograph and list your pool equipment’s models and serial numbers.
You’ll need
Visible nameplates and your permission to photograph.
Limits
We don’t open equipment.
Ask about this on WhatsApp
Equipment replacement advice
What we do
When equipment needs replacing, we give you preliminary buying advice.
You’ll need
Your equipment’s model details.
Limits
Final sizing needs a specialist.
Ask about this on WhatsApp
Water readings consultation
What we do
We explain what your chlorine and pH readings mean.
You’ll need
Your pool’s history and treatment records.
Limits
No dosing instructions or full water chemistry.
Ask about this on WhatsApp
Pool care training for homeowners
What we do
We show you how to net, brush, vacuum and test your pool safely.
You’ll need
Your pool, with working filtration.
Limits
No chemical handling or technical repairs.
Ask about this on WhatsApp

Not sure what
your pool needs?

Send us a photo on WhatsApp and we’ll tell you which services fit.

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Or write to hello@aqualido.com