Services
Every service, clearly scoped.
These are the 49 services Aqualido offers across New Cairo City. Each one says what we do, what you need to have, and its limits. Weekly marks the 10 that make up Weekly Pool Care.
We clean and test. We don’t add chemicals or treat the water, and we don’t do electrical or mechanical repairs.
Pool cleaning 15
Leaf and debris skimmingWeekly
- What we do
- We net leaves, insects and other floating debris off the surface.
- You’ll need
- Access to the pool.
- Limits
- Floating debris only.
Manual floor vacuumingWeekly
- What we do
- We vacuum the pool floor by hand, through your skimmer or suction port.
- You’ll need
- A working pump and filter, and a vacuum port (or an adapter if yours needs one).
- Limits
- Runs on your pool’s own pump; we don’t bring a separate vacuum pump.
Pool robot operation and rinsing
- What we do
- We run your pool-cleaning robot and rinse its filter.
- You’ll need
- Your own robot, its controller and a tap for rinsing.
- Limits
- No motor or electrical repairs.
Wall brushingWeekly
- What we do
- We brush the pool walls with a brush that suits the surface.
- You’ll need
- Safe access to the pool.
- Limits
- Brushing only; no chemical algae treatment.
Floor brushingWeekly
- What we do
- We brush the pool floor to loosen dirt before vacuuming.
- You’ll need
- Safe access to the pool.
- Limits
- Vacuuming is a separate service.
Steps and bench brushingWeekly
- What we do
- We scrub the steps, benches and ledges by hand.
- You’ll need
- Safe access to the steps.
- Limits
- Surfaces we can reach safely.
Waterline tile cleaningWeekly
- What we do
- We wipe light grime off the waterline tiles with non-scratch pads.
- You’ll need
- Tiles that suit non-abrasive pads.
- Limits
- Light grime only; we don’t remove calcium scale.
Algae scrubbing
- What we do
- We brush algae off the walls and floor and vacuum it out.
- You’ll need
- A working filter and suction system.
- Limits
- No chemical treatment or disinfection of the water.
Skimmer basket cleaningWeekly
- What we do
- We empty and clean the skimmer baskets and their housings.
- You’ll need
- Skimmers we can reach.
- Limits
- If a basket is broken, a new one is charged separately.
Overflow gutter cleaning
- What we do
- We clear debris from surface-level overflow gutters.
- You’ll need
- Gutters we can reach from the pool deck.
- Limits
- No entering enclosed channels, removing covers or wet vacuuming.
Corner and crevice cleaning
- What we do
- We clean the corners and crevices we can see and reach.
- You’ll need
- A working filter, if vacuuming is needed.
- Limits
- Visible, reachable spots only.
Ladder and handrail cleaning
- What we do
- We gently clean the pool ladder and handrails.
- You’ll need
- An installed ladder or handrail.
- Limits
- Cosmetic cleaning only; no rust removal or repairs.
Coping stone cleaning
- What we do
- We clean the stone edge around the pool with water and a soft brush.
- You’ll need
- A stone finish that suits gentle cleaning.
- Limits
- No acid or descaling.
Pool cover cleaning
- What we do
- We wash your removable pool cover by hand.
- You’ll need
- Your own cover, room to lay it out and, ideally, a hose.
- Limits
- Light wash only; no cover motors or repairs.
Oil and scum removal
- What we do
- We lift visible oil and scum off the water surface.
- Limits
- Visible surface film only; dissolved oils need a different treatment.
Water testing 2
Free chlorine testWeekly
- What we do
- We test free chlorine with a DPD kit and send you the reading.
- You’ll need
- A clean spot to take a water sample.
- Limits
- Free chlorine only.
pH testWeekly
- What we do
- We test the water’s pH and send you the reading.
- You’ll need
- A clean spot to take a water sample.
- Limits
- pH only; not a full water-safety analysis.
Filter care 4
Sand filter backwashWeekly
- What we do
- We backwash your sand filter, following its manual.
- You’ll need
- A sand filter with a backwash valve and a drain line.
- Limits
- Not for cartridge filters.
Sand filter rinse
- What we do
- After backwashing, we run the rinse cycle to settle the sand, following the filter maker’s instructions.
- You’ll need
- A sand filter with a rinse setting and a working drain.
- Limits
- Usually done together with a backwash.
Filter pressure check
- What we do
- We read your filter’s pressure gauge and log it, so a clogged filter shows early.
- You’ll need
- A working pressure gauge on the filter.
- Limits
- We read the gauge; we don’t test or replace it.
Filter run-time adjustment
- What we do
- We adjust the pump timer so the filter runs at the right times.
- You’ll need
- Access to the timer or controller, and its manual.
- Limits
- A first setting, refined as readings build up over time.
Pump and circulation 5
Pump strainer basket cleaning
- What we do
- With the pump switched off, we empty and clean its strainer basket.
- You’ll need
- A strainer lid that opens by hand.
- Limits
- We don’t force a stuck lid or service seals.
Pump noise check
- What we do
- We listen for unusual pump noise and record it for you.
- You’ll need
- Safe access to the running pump.
- Limits
- Observation only, not an electrical or mechanical diagnosis.
Skimmer basket replacement
- What we do
- We fit a new skimmer basket.
- You’ll need
- The right basket for your skimmer.
- Limits
- The basket itself is priced separately.
Return jet adjustment
- What we do
- We angle the return jets to improve circulation.
- You’ll need
- Jets that adjust by hand.
- Limits
- No dismantling or forcing fittings.
Pump room tidy-up
- What we do
- We clean the outside of the equipment and the pump room floor.
- You’ll need
- Dry, safe access.
- Limits
- We don’t touch electrical panels or running equipment.
Water loss checks 2
Water loss assessment
- What we do
- We track your water level over several visits to see whether you’re losing more than evaporation.
- You’ll need
- Your help with repeat water-level readings.
- Limits
- A first screening; we don’t locate underground leaks.
Bucket evaporation test
- What we do
- We compare the water level in a bucket with the pool over several days, to tell evaporation from a leak.
- You’ll need
- A stable spot for the bucket.
- Limits
- An indication, not a definitive leak diagnosis.
Storms, events and refills 7
Dust storm cleanup
- What we do
- After a dust storm, we net, brush and vacuum the pool and backwash the filter.
- You’ll need
- A working filter and suction system.
- Limits
- Dust and visible debris only; no chemical adjustment.
Rain and storm debris cleanup
- What we do
- After heavy rain or a storm, we clear the visible debris.
- You’ll need
- Safe access and working filtration.
- Limits
- Flooding or electrical problems need a specialist.
Refill coordination
- What we do
- We coordinate refilling your pool with your water provider.
- You’ll need
- A water supply, a fill hose and an inlet.
- Limits
- Coordination only; the water and filling equipment come from others.
Pool cover on and off
- What we do
- We put on or take off your manual pool cover.
- You’ll need
- Your manual cover with its reel, straps or anchors.
- Limits
- Light manual covers only; no powered or heavy safety covers.
Pre-event check
- What we do
- Before a party or event, we test chlorine and pH and check the pool’s visible condition.
- You’ll need
- Access to the pool and its equipment.
- Limits
- A basic check, not a certified safety audit.
Post-event cleanup
- What we do
- After an event, we net, brush, vacuum and wipe the waterline, then test chlorine and pH.
- You’ll need
- A working filter and suction system.
- Limits
- Physical cleanup and two tests; no disinfection.
Water delivery coordination
- What we do
- We book and schedule a water delivery company to fill your pool.
- You’ll need
- A delivery company and a fill connection at your pool.
- Limits
- Scheduling only; the supplier invoices the delivery and is responsible for the water.
Infinity pools and fountains 2
Fountain basin cleaning
- What we do
- We clean the surface of shallow decorative fountain basins.
- You’ll need
- A shallow basin, with the fountain pump safely switched off.
- Limits
- No draining, deep entry or pump servicing.
Infinity overflow channel cleaning
- What we do
- We clear the overflow channel of infinity pools.
- You’ll need
- Safe access along the edge.
- Limits
- No balance-tank servicing or entering concealed channels.
Compounds, hotels and gyms 6
Pool logbook recording
- What we do
- We record each visit’s observations and readings in your pool’s logbook.
- You’ll need
- Your logbook, on paper or digital.
- Limits
- Not a certified operator’s log.
Chemical stock check
- What we do
- We count your labelled pool chemicals and note their expiry dates.
- You’ll need
- Permission to look at your containers.
- Limits
- We don’t open, move or mix chemicals.
Preventive maintenance inspection
- What we do
- We check your equipment’s gauges, controllers and condition from the outside, and log what we find.
- You’ll need
- Access to the equipment and its maintenance history.
- Limits
- Visual check only; no dismantling.
Safety equipment check
- What we do
- We check that rescue equipment and signs are in place and in good condition.
- You’ll need
- Your rescue equipment and signs.
- Limits
- Not certified safety or code compliance testing.
Deck drain cleaning
- What we do
- We clear reachable debris from open deck drains.
- You’ll need
- Open drain channels.
- Limits
- No grate removal or blocked-pipe clearing.
Water testing records
- What we do
- We test chlorine and pH and record them in your reporting format.
- You’ll need
- Your existing logbook or report format.
- Limits
- Chlorine and pH only; not full regulatory water testing.
Inspections and advice 6
On-site pool inspection
- What we do
- We inspect the pool and its visible equipment, and test chlorine and pH.
- You’ll need
- Access to the pool and equipment.
- Limits
- Basic observations, not a full technical diagnosis.
Written condition report
- What we do
- We write up the pool’s visible condition, with photos and readings.
- You’ll need
- Access to the equipment and a test point.
- Limits
- Not a structural, plumbing or electrical certificate.
Equipment inventory
- What we do
- We photograph and list your pool equipment’s models and serial numbers.
- You’ll need
- Visible nameplates and your permission to photograph.
- Limits
- We don’t open equipment.
Equipment replacement advice
- What we do
- When equipment needs replacing, we give you preliminary buying advice.
- You’ll need
- Your equipment’s model details.
- Limits
- Final sizing needs a specialist.
Water readings consultation
- What we do
- We explain what your chlorine and pH readings mean.
- You’ll need
- Your pool’s history and treatment records.
- Limits
- No dosing instructions or full water chemistry.
Pool care training for homeowners
- What we do
- We show you how to net, brush, vacuum and test your pool safely.
- You’ll need
- Your pool, with working filtration.
- Limits
- No chemical handling or technical repairs.
Not sure what
your pool needs?
Send us a photo on WhatsApp and we’ll tell you which services fit.
Or write to hello@aqualido.com